Concerted Services Key Staff
Ophelia K. Gaines
Mrs. Ophelia K. Gaines began work with Community Action in 1973. Born and raised in Cobbtown, GA, she returned home after earning her BS in Sociology from Albany State College. In 1998, she returned to school and earned her Masters of Social Work from Savannah State University. Ophelia was selected as the Executive Director of CSI in 2007 after serving as the administrative director for several years. Ophelia has spent 39 years in the social service field, dedicating her life to human service and community development. She has been a mentor for many years and serves on several local boards including Canoochee EMC Foundation, Tattnall Co. Board of Health, and the Tattnall Co. Development Authority. As a community leader, Ophelia infuses her cultural background into her committed professional involvement as an advocate for all people in need. Her “passion” for the work has been the driving force to create an organization of excellence for today and future generations. Ophelia enjoys reading, spending time with her husband and family, and is devoted to her church.
Mr. Bryan Singleton hails originally from the upstate of South Carolina, but has resided in three of the four corners of the US. He earned his BS in Business Administration from Western Carolina University and returned to school after twelve years to earn his Masters in Human Re-source Development from Clemson University. Bryan has earned Zenger Miller certification in Advanced Problem Solving and Facilitation, and the certificate in Employment Law from Ogletree Deakins. Bryan’s career has spanned the industries of logistics, manufacturing, retail and non-profit, serving small, family-owned companies to large, multi-national organizations. With more than 20 years in HR and management, Bryan’s goal remains to encourage others to reach beyond their perceived capabilities, seek challenges, and accept them fervently. His guiding quote…”It is better to light one small candle than to curse the darkness.” – Confucius. Bryan currently lives in Odum GA and is an avid golfer and Clemson fan.
Mr. Jack Parker joined CSI as the fiscal director in 2010. Originally from Omaha, Nebraska, he graduated from Creighton University with a degree in ac-counting. Jack is a diversified financial professional with over 30 years’ experience in finance and administration. Mr. Jack Parker is a certified public accountant and has a vast background working with both the private and non-profit sectors. His past experience includes audit manager with Arthur Andersen, & Company, LLP, specializing in non-profit company audits; independent financial consultant with Tatum LLC; Vice President for Finance and administration, and Chief Operating Officer with Thomas Moore College; and Vice President and Chief Financial Officer with the NS Group, Inc. He has also served on numerous not-for-profit boards during his career. Jack is married and he and his wife, Clare, live in St. Mary’s GA.
Human Resources Director
Mrs. Sonja Eason holds a Bachelor in Business Administration from Georgia Southern University and is pursuing an MBA in Human Resource Management from the University of Phoenix. She has spent the last ten years working in Human Resource Management for Trane/Ingersoll Rand, Chicken of the Sea, and US Pet Nutrition. Sonja is well versed in recruitment, retention, new employee orientation, training, employment law, workers compensation, and employee benefits making her a great fit for our organization. A Toombs County native, Mrs. Eason resides in Lyons with her husband, Carlos Eason. They are the proud parents of four children, Yanee, Ashley, Carlos Jr., and Cari. Mrs. Eason is very active in her church and local community. Sonja enjoys spending her free time with her family and in her “down time” she also enjoys retail therapy shopping for shoes.
Mr. Joey Wilkes started working with Community Action at the age of nineteen in the CSI Head Start program. He worked in Nutrition, Education, & Family Services as an Area Coordinator. Joey spent ten years in the Head Start program before transferring to the Community Care Program where he worked as a Care Manager/Computer Technician. Joey is now over the Information Technology Department at Concerted Services, Inc. Joey has lived and worked in the Toombs/Montgomery area all his life. He attended Brewton Parker College where he studied Early Childhood Education before changing his Bachelor to History & Sociology. After Graduating from Brewton Parker Joey worked in the BPC fundraising department while working full time at Concerted Services. Joey enjoys spending time with his family, friends & pets. In his down time he likes to travel and look for Native American Artifacts. Joey is strong in his faith and active in his local community. Joey currently lives in Alston GA on the family farm.
Mrs. Elena Ryals has over 10 years of experience working in local state government with the Georgia Department of Labor as an employment interviewer, claims examiner, and a supervisor. Her motivation and passion in human services work is to put into practice efforts that ultimately help people improve their lives. She brings this motivation to CSI. Elena holds a Bachelor of Sociology and Anthropology from Valdosta State University and a Master of Public Administration from Valdosta State University. She is a Ware County native, and currently lives in Pierce County with her husband, 2 daughters, and their dog. Elena is an avid reader and enjoys the outdoors. She can often be found camping, kayaking, or fishing.
Key Executive Staff details
Executive Director: Ophelia K. Gaines
t: 912.285.6083 or 912.557.6687
Operations Director: Bryan Singleton
Fiscal Director: Jack Parker
HR Director: Sonja Eason
IT Director: Joey Wilkes
Grant Writer: Elena Ryals
Key Administration Staff
Educational Talent Search Director
Community Services Director
Community Care Director
Patricia A. Cain
Executive Administrative Assistant
Educational Talent Search Director:
Carolyn C. Blackshear
Community Services Director:
t: 912.285.6083 or 912.557.6687
Head Start Director:
Community Care Director:
Secretary – Reidsville:
Patricia A. Cain
Executive Administrative Assistant:
Secretary Receptionist – Reidsville: